• Introduction

    Pro-Africa Technologies offers contractual IT systems support to any company that hires IT services. Our preventative maintenance portfolio has the standard package for up to 10 computers, the professional package for 11 - 50 computers and the premium package for 50+ computers with three months warranty in all cases.

    During those three months our company will be fixing any problem defined in our preventative maintenance activity menu FOR FREE. During the next three months after the warranty normal terms and conditions of service apply. It is a good practice to undertake major preventative maintenance at least twice a year. Remember, ’prevention is cheaper than cure’.

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  • What is preventative maintenance?

    Computer System Preventive Maintenance (CSPM) is a very critical aspect of any successful IT operation and we always stress its importance! No matter what efforts are taken, computers will still malfunction, laptops will ‘crash’, servers will go offline, networks will become unavailable, the PC will take ages to respond, start-up will take ages etc. at times you least expect.

    It is only when CSPM is carried out that these problems are turned away and kept to very minimum levels.

    Oftentimes even basic maintenance such as backup of critical data, critical software updates and hardware components cleaning can become very time-consuming or difficult for an average computer user. For that reason, Pro-Africa Technologies provides preventive maintenance service programs to address the needs of home users and businesses that do not have qualified staff.

    In order to keep computer hardware in good working order, specifically its internal components, you have to deal with dust – one of the main source of computer hardware failures. It is imperative to clean and properly lubricate all moving components, such as fans, power supplies, the main board and the CPU. The process is very delicate and we recommend to all our clients, that we perform the cleaning.

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  •  Activity  Benefit
     UPDATES: Anti-virus software updates, regular virus scans - always keep antivirus software updates current.  Minimize the risks associated with receiving infected files. Valuable files aren't compromised/destroyed by virus infections.
     DATA: Data Backups, protection and Disaster Recovery. Evaluate backup strategy, testing, monitoring and verification of functionality of data backups and restores.  Increase system uptime and critical data availability in case of data loss. Backups are an essential part of data protection. The process constitutes Disaster Recovery Planning
     ANTI VIRUS: Spyware, malware sweep, system scans and removal of malicious software.  Prevents intruders from unauthorized data access/manipulation, entering and controlling your system. This activity is crucial especially when you shop online and/or do online banking, which involve secure transfers of confidential and personal information.
     DISK: Regular Hard Disk Defragmentation: reorganization of data stored on hard drives.  Allows to keep your PC running at peak performance. Are you worried that your PC is slow?
     OPERATING SYSTEM: Operating System Security Updates and Patches installation. Automating software-related preventive maintenance activities whenever possible.  Keeping Operating System up-to-date will provide fixes to security vulnerabilities and holes as well as resolutions to well-known and identified software bugs.
     CLEANUP: Temporary and unnecessary files clean-up. Old, unused programs removal. The registry scans and Start-up environment clean-up.  Freeing up disk space. Overall system performance improvement. Faster system boot-ups. Are you worried about the time your PC takes to boot?
     COOLING SYSTEM: Regular cooling system Inspections and clean-up: verify functionality of cooling fans, vents and heat sinks.  Increase longevity of CPU and other components by avoiding overheating.
     RECOMMENDATIONS: Current hardware review/inventory and recommendations for upgrades if necessary for uninterrupted system functionality.  Proactively plan for hardware upgrades and replacements to prevent last minute, costly purchases. Helpful recommendations based on the findings from the exercise.
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 info@proafricatech.co.zw
 (0242) 778408
 08644203979
 +26377 3291 171
 Shop 181 Longcheng Plaza, Belvedere, Harare